|
Frequently
Asked Questions |
|
|
|
Before You
Order |
-
Q:
How are my courses delivered to me?
-
Q: What form of payments
do you accept?
-
Q: Do you ship to my location?
-
Q: What is your
shipping charge?
-
Q: How long will it take
for my order to arrive?
-
Q: Do you have training available for the Mac?
-
Q:
Do courses ever expire? Is there a time limit on them?
- Q: Do you have
any customer testimonials available?
- Q:
What are the system requirements for 599CD courses?
|
|
Your Order |
- Q: I'm having
problems with your ordering
system. Can you help?
- Q: What is the
status of my order? Has it shipped yet?
-
Q: I've lost my
passwords. Where can I get them?
-
Q: Do you have
step-by-step download instructions?
- Q: I have not received
my order yet.
Where is it?
|
|
Problems |
- Q: I'm having problems
playing my videos. Can you help?
-
Q:
My CD arrived cracked. How do I get another?
- Q: Your videos are
too small. How can I make the screen larger?
- Q: How
can I send you a screen shot of my problem?
|
|
Miscellaneous |
- Q: How can I buy more
courses that are already on my CD.
- Q:
How can I change the email address on my account?
-
Q: How do I get my free
upgrades or redeem free course credits?
-
Q:
I already have a course. How can I order its handbook?
-
Q:
How can I contact a live person there?
-
Q: Do you have any course outlines
available?
-
Q: Do you have any courses available for other
topics?
-
Q: Do you have any kind of certification?
-
Q: Do you offer Volume
Discounts for large quantity orders?
-
Q: Do you have discounts available for
schools & non-profits?
-
Q: Do you have foreign language versions of
your lessons?
- Q: Do I
have to have a program installed to watch your course?
- Q: What is your address
for returns?
- Q: Have any
articles been written about your product?
- Q: Do you have a
reseller or affiliate program?
- Q: I'm concerned about Internet credit card
fraud. What do I do?
- Q: Do your VB
(Visual Basic) courses work with Microsoft Office?
- Q:
Do you have a discount available for repeat customers?
Yes!
|
|
Helpful Links |
|
|
|
|
