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WalkThru - VLC Media Player
Windows Media Player comes with most versions of Windows, however in recent years Microsoft has dropped support for some older video formats which has made us quite angry. In the case that our videos don't play properly on your computer, we strongly recommend that you download and install the VLC Media Player.

VLC is a great piece of software. It's free, it supports almost every video format, and it's available on a wide range of systems including Windows, Mac, Android, Linux, and more. To download VLC, go to and click on the big Download VLC link.


NOTE: be careful of other web sites and software claiming to be VLC. I just did a quick Google search for "VLC" and found a couple of imposter sites - places offering to "sell" you VLC or some knock-off software with "bonus features." Don't download those. Make sure you go to to download the authentic VLC.

Once VLC is finished downloading, open your Downloads folder (different for each browser) and install it. The installation process is very simple and needs to instructions. Once installed, VLC should take over playing all of the videos on your system. If not, all you have to do is register VLC as the media player of choice for MP4 files. Here's how:

Open the folder containing your 599CD video files. You may or may not see the ".MP4" file extension. Don't worry about that.


Right-click on one of the video files and select Open With and then Choose Default Program...


Select the VLC Media Player and then click OK.


Now when you double-click on one of these MP4 files, the VLC Media Player should be the default application that plays MP4 files on your system. If you have any additional questions, please contact us.


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