26 hours ago: New Feature: you can now upload your Profile Picture to the site. Check it out!  Dismiss
 
Computer Learning Zone CLZ Access Excel Word Windows

To be scientifically literate is to empower yourself to know when someone else is full of shit.

-Neil deGrasse Tyson
 
Home   Courses   Index   Templates   Seminars   TechHelp   Forums   Help   Contact   Join   Order   Logon  
 
Home > Help > Contact > Phone
Phone Calls

Sorry, but I do not provide phone support or live online consultations.

First of all, I don't have the time to speak with everyone on the phone. There are only so many hours in the day, and I don't have enough of them to spend on the phone. If I did, I wouldn't have any time to make new videos. 

Second, I personally find talking on the phone to be an inefficient use of time. I can usually do a much better job of helping you via email. If your question needs more explaining, I can even record a video for you.

Third, I don't have the staff to personally call everyone back. Computer Learning Zone is an Internet-only business, and I sometimes get hundreds, if not thousands of inquiries a week. I'm a one-man band. I don't have a secretary. I don't have any support staff*. I did offer free phone support when I first opened, and I was swamped with calls. I just don't have the staff to handle it, nor the budget to hire more staff (unless I raise my prices significantly, which I'd rather not do). Plus, I don't want staff. I'd rather answer your questions myself, but I like using Email.

Fourth, I spent many years in phone sales and support. I hate, HATE, talking on the phone. I don't even like ordering takeout on the phone. If I can't do it online, I'll move on to the next restaurant.

If you need assistance, I prefer you contact me via my Customer Service page. I usually check it several times a day, and I will get back to you by email as quickly as I can. Please see my Customer Service Policy for more information.

Forums

I do have an awesome group of volunteer moderators who help me tremendously by answering questions in the Forums, so if you can post your question there, you'll probably get an answer faster than waiting for me to get back to you. Just sayin'.

Voicemail, Text (SMS) Number

If you don't like to type, or you are physically challenged and have difficulty typing, I do have a voicemail number you can use. This number is for customer service and sales calls onlyI do NOT provide technical support at this number.

Here is the number. Please make sure you've read and understand everything on this page BEFORE calling.

Here are the rules for calling or texting this number:

  • Remember... This is a voicemail / SMS number.
  • You will NOT reach a live person.
  • Yes, you can send me a text message at that number.
  • I will NOT respond via text to international numbers.
  • Leave me your Email address when you call
  • I will NOT return your phone call.
  • Please remember to speak slowly and clearly, and to spell out any names or email addresses.
  • I don't check voicemail often - maybe once a week or so
  • For the fastest possible response, contact me via my Customer Service page

Thanks for your understanding.

Support Links

Best Ways to Contact Me, Ranked

1. Customer Service Form
2. Email
3. Forums
3. Text
4. Mail
...
95. Fax
96. Skywriting
97. Smoke Signals
98. Gondor Signal Fires
99. Starfleet Subspace Radio
100. Phone

 

 

Start a NEW Conversation
 
Only students may post on this page. Click here for more information on how you can set up an account. If you are a student, please Log On first. Non-students may only post in the Visitor Forum.
 
Subscribe
Subscribe to Phone Calls
Get notifications when this page is updated
 
 
 
 

The following is a paid advertisement
Computer Learning Zone is not responsible for any content shown or offers made by these ads.
 

Learn
 
Access - index
Excel - index
Word - index
Windows - index
PowerPoint - index
Photoshop - index
Visual Basic - index
ASP - index
Seminars
More...
Customers
 
Login
My Account
My Courses
Lost Password
Memberships
Student Databases
Change Email
Info
 
Latest News
New Releases
User Forums
Topic Glossary
Tips & Tricks
Search The Site
Code Vault
Collapse Menus
Help
 
Customer Support
Web Site Tour
FAQs
TechHelp
Consulting Services
About
 
Background
Testimonials
Jobs
Affiliate Program
Richard Rost
Free Lessons
Mailing List
PCResale.NET
Order
 
Video Tutorials
Handbooks
Memberships
Learning Connection
Idiot's Guide to Excel
Volume Discounts
Payment Info
Shipping
Terms of Sale
Contact
 
Contact Info
Support Policy
Mailing Address
Phone Number
Fax Number
Course Survey
Email Richard
[email protected]
Blog RSS Feed    YouTube Channel

LinkedIn
Copyright 2024 by Computer Learning Zone, Amicron, and Richard Rost. All Rights Reserved. Current Time: 3/18/2024 11:29:57 PM. PLT: 0s
Keywords: phone number  PermaLink  Phone Calls