Computer Learning Zone CLZ Access Excel Word Windows

The roots of education are bitter, but the fruit is sweet.

-Aristotle
 
Home   Courses   Seminars   Templates   Help   TechHelp   Forums   Contact   Join   Order   Logon  
 
 
Server Maintenance
By Richard Rost   Richard Rost on Twitter Richard Rost on LinkedIn Email Richard Rost   9 years ago

UPDATE 6/1/12 5:00pm EDT: The first round of maintenance is completed. Backups are done. Server has been physically cleaned. I may need to take it down once more today, but just quickly. If you find yourself unable to log on, just wait a few minutes and try again.



Hey folks. The User Database Server will be going down sometime within the next 24 hours, but just for an hour or two. This is not the main web site, but the server that holds all of your user accounts. This means that you won't be able to log on to your account while the database server is down HOWEVER existing customers should still be able to watch any videos that are already on their accounts.

Basically, we use 3 different servers here to share the traffic load. There is the main web server (599cd.com) that holds our web site pages. Then we have the user database server (599cd.net) that has all of your account information. Finally, we have the video server (amicron1.com) that streams all of the video. All 3 of these servers have to be up and running for you to watch your lessons.

However, every time you log on to your account, a copy of your user information is CACHED on the web server. This is a "backup copy" in case the web server can't talk to the database server. When you first hit the web server, you see "logging you on, Richard..." (well, with your name, not mine). That's when the web server is talking to the database server. If it can't make a connection, it reverts to your last known account information and course listing.

So... don't panic. You'll be able to still watch all of your videos that were on your account as of the last time you logged on. Any NEW purchases, however, won't show up until the database server comes back online. And, no, this won't affect the order system, so if you need to pick up some new courses go right ahead. That information is stored on one of our secure servers in a database until the main database can retrieve it. You just won't have access to your new lessons until it comes back online.

What am I doing? Just some routine maintenance on the server box. One of the cooling fans in it is making that "I'm about to die" noise and I can tell it's about time. So I need to shut it down, pull it out, clean it (blow all the dust out - which you should do every couple of months and I haven't done in about a year), and replace that fan before it dies completely. Normal stuff.

Server Maintenance Upload Images   Link  
James F 
9 years ago
Thanks for the updates Richard. Will the server maintence effect the realeses dates for the classess. do youexspect Access 4 and 5 out this weekend?


Reply from Richard Rost:

I'm a couple of days behind. Working on Access 4 right now. I hope to have it out tomorrow... Tuesday at the latest. Read More...
Add a Reply
Server Maintenance Later Today Upload Images   Link  
LUIS C 
9 years ago
Thank you for being so informative,  


Reply from Richard Rost:

I try. Also, don't forget that if our MAIN web site is down you can always check our Facebook Page or Twitter Feed for news. If you ever try hitting 599cd.com and it's down, I'll post WHY on those sites. It doesn't happen often, but it does happen. A few years ago a dump truck hit a telephone pole near the office where our main web server is housed. It completely took out Internet service for the whole block for most of a day. Read More...
Add a Reply

Start a NEW Conversation
 
Only students may post right now. Click here for more information on how you can set up an account. If you are a student, please LOG ON first.
 
Subscribe
 
 

Learn
 
Access - index
Excel - index
Word - index
Windows - index
PowerPoint - index
Photoshop - index
Visual Basic - index
ASP - index
Seminars
More...
Customers
 
Account Login
Online Theater
Downloads
Lost Password
Memberships
Student Databases
Change Email
Info
 
Latest News
New Releases
User Forums
Topic Glossary
Tips & Tricks
Search The Site
Code Vault
Collapse Menus
Help
 
Customer Support
Web Site Tour
FAQs
TechHelp
Consulting Services
About
 
Background
Testimonials
Jobs
Affiliate Program
Richard Rost
Free Lessons
Mailing List
Order
 
Video Tutorials
Handbooks
Memberships
Learning Connection
Idiot's Guide to Excel
Volume Discounts
Payment Info
Shipping
Terms of Sale
Contact
 
Contact Info
Support Policy
Email Richard
Mailing Address
Phone Number
Fax Number
Course Survey
Blog RSS Feed    Twitter

YouTube Channel    LinkedIn
PermaLink