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MAJOR Bug Fixed in Video Player
By Richard Rost   Richard Rost on Twitter Richard Rost on LinkedIn Email Richard Rost   13 years ago

I just discovered a MAJOR bug in the Amicron Video Player. For those of you who have emailed me over the past couple weeks saying that your Handbooks were giving you INVALID PASSWORD errors when you tried to install them, I apologize. The problem was a bug in the system.

If you downloaded a Video Course (let's say Excel 101) and then went and immediately downloaded the Handbook for it, you would get the error when you tried to install it. The reason was because of an error in ONE line of code in my Video Player software - it was somehow running the installation for the VIDEO again, and feeding it the wrong password.

So... the latest version of the Video Player has the fix in it. Just start the Video Player that is currently installed on your system. It will go to the web site and find the update. You can run the update right from inside the Player. Once the new Player is installed, just log on to your account again and download your handbooks again. This time, they should install OK without needing a password.

I'm very sorry for the inconvenience. I could never find the problem because when a customer would compain, most of the time they would just say, "your handbook is telling me the password is wrong." So I would log on to the site, download the handbook and type in their password... and it would work for me.

The problem ONLY showed up if you downloaded the course THEN tried to download the handbook. I never did both in sequence - and that's why it took me so long to find the problem!

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Richard Rost 
13 years ago
Gerald, there's a big post about this up on the Access 102 forum which you should see when you start the lesson. All of the Access files have been moved to the Access Student Database Page.
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Gerald King 
13 years ago
In access 102, the Help File with th access 101 files is not there as per the 102 lesson. Could you please send it to me.. Thanks
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Wiley Redding 
13 years ago
Thank you for addressing this problem.
I am very happy with your program especially Access. Keep up the good work.
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Keywords: handbook handbooks bug error  PermaLink