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Membership Perks Disclaimer

Technical Support Not Provided

Signing up for a Membership of any kind gives you access to specific perks as listed. If you have questions about the material covered in a specific course, feel free to post them in the Student Forum for that course. If you have other non-related questions you would like to submit to be considered for a TechHelp video, you will be given priority consideration over non-members, however an answer is NOT in any way guaranteed. Even in the event your question is accepted, the waiting list is generally several weeks long. I will answer your question IF I think it makes for a good video. Otherwise, I will do my best to point you to another video (free or paid) that may answer your question.

Membership does NOT include free technical support for your database problems. I do my best to answer questions for my students as I have time, however it is NEVER guaranteed. As of June 2021, I no longer provide Technical Support. If you are looking for someone to help you with your database, whether it needs troubleshooting or you want someone to add something to it for you, feel free to post your request in my Access Developer Network. I've got a group of very knowledgeable Developer students who love helping people.

TechHelp is for generic questions that I can make videos to answer for lots of people to enjoy. "How do I...?" type questions. It's not to get support for your database issues. Sorry. There are only so many hours in the day, and I can't help everyone myself.

Regular Courses Not Included

Some people have emailed me saying that they were under the impression that they get access to all of my regular courses when they become a member. This is not necessarily the case. Your Silver, Gold, or Platinum membership does NOT entitle you to all of my regular courses, seminars, or templates. You do get ONE free class each month, IN ORDER, depending on your membership level. See the Perks page and the Free Courses for Members page for details.

 
 

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