Welcome New TechHelp Member!
As a new TechHelp member, you can find all of your perks on my web site. As a reminder, since you're signed up through my site, you cannot watch the Extended Cut videos on my YouTube channel since the billing is separate. Please see this page for details: YouTube v My Memberships.
That's OK though, everything you need is on my site.
Silver Members & Up
All of the Extended Cut videos are right on the same page as the free TechHelp videos. Here is a directory listing of all of them, and a quick link to the Access videos (which I know are the most popular):
You also receive a 10% discount on all of my other courses, seminars, and templates. A discount link was emailed to you when you first signed up. You need to use that link in order to get your discount. Sorry, I haven't programmed my site to recognize members yet (it's coming. I know. I know). You may also request one free Beginner course each month, in order. See this page for details.
Gold Members & Up
You have access to download all of the database templates that I create in the TechHelp lessons (not the ones in my Templates section. Those are different). There is no single "download folder" anymore. Each of the templates will be found right on the page along with the videos. Handy, huh? Aren't I nice? You also get access to exclusive Gold Member Bonus Extended Cuts (again, on the original video page) and the Code Vault:
You also receive a 20% discount. Again, there was a link in your signup email. Use it for now. You may also request one free Expert-level class per month after you have all the Beginner classes. See this page for details.
Your two biggest perks are that you get top priority in the TechHelp question queue (you go first) and you get free copies of all of my Beginner classes (well, plus everything above too). The classes should have been added to your account when you signed up. You'll find them on your My Courses page. If not, let me know.
You get a 50% discount on merchandise. Use the link you were emailed. You may also request one free Developer-level class per month, after you have all of the Expert classes. See this page for details.
Asking Me Questions
You can post your questions on the TechHelp page, or pretty much every page of my site where you see a comments box (look below). All of them come to me. I'll see the badge next to your name and see that you're a member. This is how I prefer you contact me. If you need to email me to send me a file or a screen shot, then please be sure to mention in the SUBJECT LINE of your email that you're a member (say "Platinum Member" or something) so it stands out. My inbox can sometimes have hundreds of emails in it and I don't want to miss yours, and I might not recognize you, especially if you're a new member.
Your membership gives you a whole bunch of perks, but I cannot promise a fast response to your questions. There are literally hundreds of TechHelp questions in the queue at any given time, many from Gold and Platinum members. If it's something I can answer quickly, I'll do my best to try, or point you in the right direction if it's something I've already covered in a video. If not, I'll add your question to the queue. I make no promises on a timeframe.
I know a lot of people sign up thinking they get fast answers to tech support, and I've tried to be clear that this is NOT what TechHelp is all about. If you need technical support, especially with Access, you can visit my Tech Support page or post your question in the Access Forum. If you need help with a project you're working on, you can post it in the Access Developer Network. Again, I cannot promise a response time.