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You will get a faster response if you
contact us via the web site
.

However, if you really don't like typing, you may leave us a voicemail at:

This is a VOICEMAIL number. You will NOT reach a live person.

Leave us your EMAIL ADDRESS when you call as we CANNOT return your phone call.

This number is for customer service and sales calls ONLY.

We do NOT provide technical support at this number.

If you require technical support related to your 599CD purchase, please email customer service.

If you need help unrelated to your purchase (for example help with your Access database or Web site project) please see our TechHelp page.

We are not able to personally return phone calls. If you leave your email address, however, we will respond as soon as possible via email. Sorry, but we just don't have the staff to personally call everyone back. We're an Internet-only business, and we get hundreds, if not thousands of inquiries a day. We did offer free phone support when we first opened, and we were swamped with calls. We just don't have the staff to handle it, nor the budget to hire more staff (unless we raise our prices significantly). Sorry, but we hope you understand. We want to provide a phone number for people who have difficulty typing. You can leave us a voicemail message and we'll get back to you by email. It is almost always faster, however, to email customer service. We only check the voicemail box once a week or so, whereas the customer service email is usually checked daily.

Please remember to speak slowly and clearly, and to spell out any names or email addresses.

 
 
 
 
 
 

 
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